Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services to you.

  • Personal Information You Provide Directly: When you visit our Site, make a purchase, create an account, or contact us, you may provide us with personal information, including but not limited to:

    • Name (first and last)

    • Email address

    • Phone number

    • Billing address

    • Shipping address

    • Payment information (e.g., credit card details, processed securely by our payment processor)

    • Any other information you choose to provide in communications with us (e.g., customer service inquiries).

  • Information Collected Automatically (Usage Data): When you visit our Site, we automatically collect certain information about your device and your interaction with our Site. This “Usage Data” may include:

    • Your IP address

    • Browser type and version

    • Operating system

    • Referring/exit pages

    • Date and time of your visit

    • Pages viewed and products clicked

    • Time spent on our Site

    • Unique device identifiers

    • Other diagnostic data. We collect this information using technologies such as:

    • Cookies: Small data files placed on your device. For more information about cookies and how to disable them, visit [link to your Cookie Policy if you have one, otherwise explain briefly here or direct to browser settings].

    • Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Fulfill Orders: Process your transactions, ship your products, and provide you with invoices and order confirmations.

  • Provide Customer Service: Respond to your inquiries, provide support, and manage your requests.

  • Improve Our Site and Services: Analyze usage patterns to enhance user experience, optimize site performance, and develop new products and features.

  • Personalize Your Experience: Recommend products and content that may be of interest to you.

  • Marketing and Promotions: Send you marketing communications, newsletters, and promotional offers about our products (you can opt out at any time).

  • Prevent Fraud and Ensure Security: Detect and prevent fraudulent transactions and maintain the security of our Site and systems.

  • Comply with Legal Obligations: Meet applicable legal and regulatory requirements.

3. Sharing Your Personal Information

We may share your personal information with third parties to help us use your Personal Information, as described above. These third parties include:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, shipping, website hosting, analytics, marketing, email delivery). These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

  • Payment Processors: Your payment information is processed directly by secure payment gateways (e.g., Shopify Payments, PayPal, Stripe). We do not directly store your full credit card details on our servers.

  • Analytics Providers: We use analytics services (e.g., Google Analytics) to understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: [https://policies.google.com/privacy]. You can also opt-out of Google Analytics here: [https://tools.google.com/dlpage/gaoptout].

  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.

  • Right to Erasure (Right to Be Forgotten): You may request that we delete your personal information, subject to certain legal exceptions.

  • Right to Object: You may object to the processing of your personal information in certain circumstances.

  • Right to Restriction of Processing: You may request that we restrict the processing of your personal information in certain situations.

  • Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.

For California Residents (CCPA/CPRA): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected about you, the right to delete your personal information, and the right to opt-out of the sale or sharing of your personal information. As My Nexbuy Store does not sell your personal information, an opt-out is not necessary. For requests to know or delete, please contact us at mynexbuystore@gmail.com.

For European Union Residents (GDPR): If you are located in the European Union, the data controller of your personal information is My Nexbuy Store. You have the right to lodge a complaint with a supervisory authority if you believe your rights under the GDPR have been violated.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

By Email: mynexbuystore@gmail.com By Mail: My Nexbuy Store, 2491 NW 12th Ct, Pompano Beach, FL 33069